Terms of service

Last reviewed: 17.09.2026

Welcome to FulgoraNova. These Terms of Service govern your use of our website and your purchase of products from our online store. By accessing our website or placing an order, you agree to these Terms.

1. About Us

This website is operated by ROX Investments OÜ, trading as FulgoraNova. Throughout these Terms, the words "we", "us", and "our" refer to ROX Investments OÜ trading as FulgoraNova.

2. Eligibility

By placing an order, you confirm that you are at least 18 years old or have permission from a parent or legal guardian to use this website and purchase products.

3. Products

We aim to display our products as accurately as possible. However:

Colours may vary depending on your screen or device.
Product descriptions and images are provided for general information.
Minor variations may occur between images and the delivered product.

We reserve the right to discontinue or modify products without prior notice.

4. Pricing

All prices shown on our website are displayed in the applicable currency at checkout.

We reserve the right to change prices at any time before an order is placed. Once your order has been confirmed, the agreed purchase price will not change except where required by law.

5. Orders

After placing an order, you will receive an order confirmation by email. This confirmation acknowledges receipt of your order but does not necessarily constitute acceptance.

We reserve the right to decline or cancel orders where:

payment cannot be verified;
products become unavailable;
pricing or technical errors occur;
fraud or misuse is suspected.

If payment has already been taken, any applicable refund will be processed promptly.

6. Payment

Payment must be completed before your order is dispatched.

Accepted payment methods are displayed during checkout.

7. Shipping

Orders are processed within 1–3 business days.

Estimated delivery within the United Kingdom is 4–7 business days.

Orders placed after 17:00 UK time on business days will begin processing on the next business day.

Shipping is free on all orders.

Tracking information is provided where available.

Shipping carriers may vary depending on the item ordered and the delivery destination.

Delivery times are estimates and may occasionally be affected by circumstances outside our reasonable control.

8. Returns

Please refer to our Refund Policy for full details regarding returns, exchanges and refunds.

9. Intellectual Property

All website content, including text, graphics, images, logos, branding and design, remains the property of ROX Investments OÜ trading as FulgoraNova or its licensors.

Content may not be copied, reproduced or distributed without prior written permission except where permitted by law.

10. Acceptable Use

You agree not to:

use the website unlawfully;
interfere with website security;
attempt unauthorised access to our systems;
misuse the website in a way that disrupts other users.

11. Limitation of Liability

Nothing in these Terms excludes or limits liability where such limitation is not permitted by applicable law.

To the extent permitted by law, we are not liable for indirect, incidental or consequential losses arising from use of the website or purchased products.

Our total liability shall not exceed the amount paid for the relevant order unless applicable law provides otherwise.

12. External Links

Our website may contain links to third-party websites. We are not responsible for their content, availability or privacy practices.

13. Privacy

Your use of this website is also governed by our Privacy Policy.

14. Changes to These Terms

We may update these Terms from time to time.

Updated versions will replace previous versions when published on our website.

15. Governing Law

These Terms are governed by the laws applicable to the legal relationship between the parties. Customers may also benefit from any mandatory consumer protections available under the laws of their country of residence where applicable.